Privacy policy.
Privacy Policy
Effective Date: January 1, 2025
At DHS Systems Inc. ("we", "us", or "our"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients and users ("you", "your") in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information (e.g., name, phone number, email address, mailing address)
Billing Information (e.g., credit card details, billing address)
Communication Records (e.g., emails, call logs, and text messages)
Website Usage Data (e.g., IP address, browser type, pages visited)
Other Information you choose to provide to us voluntarily
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our services
To communicate with you, including service updates and promotions
To process transactions and manage billing
To respond to your inquiries or feedback
To improve our website and services
To comply with legal and regulatory requirements
3. Consent
We collect, use, and disclose your personal information only with your consent, except where otherwise permitted or required by law. Your consent may be express or implied, depending on the circumstances and the sensitivity of the information.
4. Text Message Communications (SMS)
By providing your mobile number, you agree to receive text messages from [Your Company Name] related to:
Appointment confirmations or reminders
Service updates or notifications
Special offers and promotions
You may opt out at any time by replying “STOP” to any message. Standard messaging rates may apply, depending on your mobile carrier. We will never sell or share your mobile number with third parties for marketing purposes.
5. Disclosure of Your Information
We may share your personal information with:
Third-party service providers who assist us in operating our business (e.g., payment processors, IT services)
Law enforcement or government bodies when required by law
Affiliates or partners with whom we collaborate (only with your consent)
We do not sell or rent your personal information to third parties.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.
7. Storage and Retention
Your personal information is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
8. Your Rights
Under Canadian privacy law, you have the right to:
Access the personal information we hold about you
Request corrections to your information
Withdraw your consent at any time (subject to legal or contractual restrictions)
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
9. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. You can modify your browser settings to manage or disable cookies.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
DHS Systems Inc.
3-1750 The Queensway; Quite #233
Toronto, ON, Canada
Service@DHSSystemsInc.com
647-296-5465